Website: https://cubloo.com
Contact Email: cubloo_bear@outlook.com
At Cubloo, we take pride in creating high-quality digital products designed to inspire learning and creativity in children. Since our products are digital and downloadable, all sales are considered final.
❌ No Refunds on Digital Products
Due to the instant access nature of digital content, we do not offer refunds or exchanges once a product has been purchased and delivered.
We encourage customers to carefully review the product description, preview images, and any sample content before completing their purchase.
⚠️ Exceptions (Case-by-Case)
Refunds may be considered under the following limited circumstances:
-
You were charged more than once for the same product
-
You purchased the wrong product and did not download it yet
-
The file is corrupted or inaccessible, and we’re unable to provide a working version within 48 hours
To request a refund under one of these exceptions, please contact us at cubloo_bear@outlook.com within 3 days of your purchase. Include:
-
Your order number
-
The product name
-
A brief explanation of the issue
We will review your request and respond within 2 business days.
🛠 Need Help?
If you’re having trouble downloading or using your Cubloo product, reach out — we’re happy to assist you and make sure you get the most out of your purchase.
📧 Email us at: cubloo_bear@outlook.com